This Privacy Policy describes how Monks Do Work and its affiliates (collectively referred to as 'Monks Do Work', 'we', 'our', 'us') collect, use, share, protect, or otherwise process your personal data through our website: [www.amulyaastro.com](http://www.amulyaastro.com) (hereinafter referred to as the 'Platform').
You may be able to browse certain sections of the Platform without registering. We do not offer any products or services outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you:
* Agree to be bound by this Privacy Policy
* Agree to the Terms of Use and applicable service/product terms
* Consent to be governed by the laws of India, including data protection and privacy laws
If you do not agree, please do not use or access the Platform.
1. Collection of Information
We collect your personal data when you:
* Use our Platform or services
* Interact with us during the course of our relationship
Information we may collect includes:
* Name
* Date of birth
* Address
* Telephone/mobile number
* Email ID
* Identity or address proof
Sensitive Personal Data (with your consent):
* Bank account details
* Credit/debit card details
* Payment instrument information
* Biometric data (e.g., facial or physiological information for feature enablement)
You may choose not to provide certain information by not using specific features or services.
Additional Data Collection:
* Behavioral data and preferences
* Transaction-related information (including third-party platforms)
If third-party partners collect your data directly, their privacy policies will apply. We are not responsible for their practices.
Security Notice:
We will never ask for sensitive details like PINs, passwords, or banking credentials. If someone claims to represent us and requests such information, do not share it and report immediately to law enforcement.
2. Usage of Information
We use your personal data to:
* Provide requested services
* Process transactions and fulfill orders
* Improve customer experience
* Resolve disputes and troubleshoot issues
* Inform you about offers, products, and updates
* Customize your experience
* Detect and prevent fraud or illegal activities
* Enforce our terms and conditions
* Conduct research, analytics, and surveys
You may opt out of marketing communications at any time.
3. Sharing of Information
We may share your data with:
* Internal group entities and affiliates
* Sellers and business partners
* Third-party service providers (e.g., logistics, payment processors)
Reasons for sharing include:
* Service delivery
* Legal compliance
* Fraud prevention and investigation
* Marketing and advertising activities
We may also disclose data to:
* Government authorities
* Law enforcement agencies
* Legal entities (when required by law or legal process)
4. Security Precautions
We implement reasonable security practices to protect your data against:
* Unauthorized access
* Loss or misuse
While we use secure servers, internet transmission is not completely secure. By using the Platform, you acknowledge inherent risks.
You are responsible for maintaining the confidentiality of your login credentials.
5. Data Retention & Deletion
You can delete your account through Platform settings or by contacting us.
Important Notes:
* Deletion may be delayed in case of pending claims, disputes, or services
* Once deleted, you lose access to your account
We retain data:
* Only as long as necessary
* As required by applicable laws
We may retain anonymized data for analytics and research.
6. Your Rights
You have the right to:
* Access your personal data
* Update or correct your information
These can be done through Platform functionalities.
7. Consent
By using our Platform, you consent to:
* Collection, use, storage, and processing of your data
If you provide data of others, you confirm you have authority to do so.
You also consent to being contacted via:
* SMS
* Calls
* Messaging apps
Withdrawal of Consent:
You can withdraw consent by contacting the Grievance Officer with the subject:
'Withdrawal of consent for processing personal data'
Note:
* Withdrawal is not retrospective
* Services may be restricted if required data is withdrawn
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be notified as required under applicable laws.
Contact Us
* Phone: +91-8368520349
* Working Hours: Monday – Friday (9:00 AM – 6:00 PM)